Claims Management Support Services for Smooth, Reliable Healthcare Claims

Shivohm provides claims management support for medical and dental practices, covering claim submission, rejection follow-ups, and denial management. We help your team reduce rework, keep claims moving, and give patients clear updates.

What Our Clients Say About Claims Management Support

NayaEnergy
NayaEnergy
From the first day, the company's team integrated seamlessly with our development team and took on all the work with a singular focus on delivering customer value and helping us realize our revenue objectives.
Pivot Cycles
Pivot Cycles
They bring an exceptional degree of integrity to pure web development work and maintain the high standards for both work product and process that are consistent with our brand values.
3Rive
3Rive
They have a great turnaround time on all the projects we send their way at a very fair price.
Sonoran
Sonoran
The company’s process for developing software is transparent. The end result is we have a new software system with a contemporary design and high security. I highly value company’s work, and I recommend them.

Pain Points Doctors Face in the Claims Process

Doctors and practice teams face real challenges in healthcare claims processing, and these challenges affect both efficiency and revenue. Our claims management support services address the problems below.

Connect With Our Claims Management Specialists

Overcome claim submission challenges with our team. Tell us your goals, and we will show you how to streamline your claims management.

What Is a Claims Management Support Service?

A claims management support service streamlines healthcare claims processing so claims are accurate and move efficiently. Shivohm handles claim submission, claim rejections and follow-ups, and denial management, with the aim of reducing errors and speeding up reimbursement.

Our approach is also customer-focused. Patients get timely updates and clear resolutions, which helps keep their trust. Because claims contain protected health information, requirements such as HIPAA apply, and we agree the safeguards your practice needs before any data is shared. Our claims support for doctors is built to work alongside the rest of your revenue cycle, including insurance verification before the visit.

What Claims Management Support Covers

Claims management covers the full life of a claim, from the moment a visit is billed to the moment payment is received. Shivohm delivers it as one service, with a dedicated sub-service for the hardest stage, unpaid and denied claims.

Claim Submission

Preparing accurate claims and sending them to the right payer

Rejection Follow-up

Correcting errors and resubmitting rejected claims

Claim Status Tracking

Monitoring every claim until it is paid or resolved

Denial Management

Finding out why a claim was denied, correcting it, and appealing where appropriate

Who We Support With Claims Management

Our claims management support services cover many kinds of healthcare providers and billing organizations. Here is how we support each group.

Healthcare & Medical Services

Hospitals

Streamlined claim submission for inpatient and outpatient services

Clinics (Multi-specialty, Family Practice)

Efficient medical billing support for routine care

Dental Practices

Fast claim submission for dental procedures

Radiology & Imaging Centers

Accurate healthcare claims processing for imaging.

Physical Therapy & Rehabilitation Centers

Simplified claims for therapy sessions.

Pediatrics & Internal Medicine

Streamlined claim submission for chronic care.

Urgent Care & Ambulatory Surgery Centers

Quick claim denial resolution for procedures.

Specialized Healthcare

Orthopedics

Accurate claim submission for surgeries and therapy.

Cardiology

Streamlined medical billing services for diagnostics.

Oncology

Precise claim denial resolution for chemotherapy services.

Dermatology

Fast claim submission for procedures and treatments.

Mental Health Services

Simplified claims support for doctors in telehealth.

Insurance & Billing Services

Health Insurance Companies

Optimized healthcare claims processing for payers.

Dental Insurance Providers

Efficient claim submission for dental claims.

Medical Billing Companies

Enhanced denial management for third-party billers.

Ancillary Healthcare Services

Laboratory Services

Accurate claim submission for lab testing.

Pharmacy Billing

Streamlined healthcare claims processing for pharmacies.

Home Healthcare Providers

Efficient claim denial resolution for home care.

Other Service Industries

Veterinary Clinics

Simplified claim submission for pet care services.

Wellness & Fitness Centers

Claims support for doctors in wellness programs.

How We Support Your Claims Management Process

We streamline claims processes for accuracy and efficiency, with security and compliance planned from the start. Here are the seven areas we work on.

Review the Claims Process for Inefficiencies

We identify gaps in claim submission and rejection handling, so we know where time and revenue are being lost.

Streamline Workflows for Accurate Claims

We simplify the workflow for faster, cleaner claim submission.

Track Cases for Clear Visibility

We monitor claim status, so you can make better decisions about what needs attention.

Handle Rejections With Expert Follow-Ups

We follow up on rejections with payers to correct errors and secure approvals.

Support Precise Coding to Reduce Denials

We help minimize errors through accurate claim submission and coding checks.

Build Compliance Into Claim Handling

We put safeguards around claim data and agree the compliance requirements that apply to your practice.

Share Insights to Improve Denial Management

We report on patterns in denials, so you can fix the causes and not just the symptoms. Our data analytics and science team can also support deeper reporting when you need it.

Our Step-by-Step Claims Process in 8 Points

Our structured approach keeps claims management support consistent from the first review to ongoing support. The same eight steps apply to every practice.

Discovery

We review how claims are submitted, rejected, and followed up today, to find where time and revenue are lost.

Data Integration

We connect with your practice management software and clearinghouse, so claim data is accurate and handled securely.

Strategy

We plan how to improve claim submission, follow-up, and denial management for your payers and specialties.

Design & Prototyping

We design the claim workflows and checkpoints your team and ours will follow, and review them with you before they go live.

Testing & Validation

We test the workflow on real claim scenarios to confirm accuracy before full rollout.

Security & Compliance

We put safeguards around claim data and agree the compliance requirements that apply to your practice.

Training & Onboarding

We train your team on the workflow, including rejection follow-ups.

Launch & Support

We go live and continue with ongoing support for denial resolution and reporting.

Claims Management Support for Practices of All Sizes

Small clinics gain efficiency from our claims management support services, because we handle claim submission and denial management so the team can focus on patient care. Large practices benefit from scalable processes for high-volume healthcare claims processing, with the security safeguards that larger organizations need.

ENT (Ear, Nose, Throat) Clinics

Claim submission for surgeries and audiology

Sleep Centers

Denial resolution for sleep studies and CPAP therapy

Cardiology

Billing support for diagnostics and procedures

Orthopedics

Claim submission for surgeries and imaging

Pediatrics & Family Medicine

Claims support for check-ups and routine care

Radiology & Imaging

Claim submission for MRI and CT billing

Physical Therapy & Rehabilitation

Denial resolution for therapy sessions

Oncology

Billing support for chemotherapy and lab services

Dermatology

Claim submission for procedures and treatments

Mental Health & Psychiatry

Claims support, including telehealth

Dental Specialties

Claim submission for orthodontics and oral surgery

Wellness & Preventive Care

Denial resolution for health screenings

Tools and Systems We Work With for Claims Support

We have experience working with leading platforms and clearinghouses, so claim submission and follow-up fit into the systems your practice already uses. If you are comparing medical billing services by how easily they connect to your practice management software, the connection is the part to ask about first, because the right approach depends on your platform. For custom connections, our application integration and API development teams can help.

Dental Practice Management Software

Dentrix

Streamlines dental claim submission.

Eaglesoft

Enhances denial management for dental practices.

Open Dental

Simplifies dental healthcare claims processing.

Curve Dental

Cloud-based solution for claim submission.

Carestream Dental (CS SoftDent)

Supports accurate claim submission.

DentiMax

Optimizes medical billing services for dentistry.

Denticon (by Planet DDS)

Improves claim rejections and follow-ups.

Medical Practice & RCM Software

Kareo

Simplifies claim submission for small practices.

AdvancedMD

Enhances denial management for clinics.

Athenahealth

Streamlines claim rejections and follow-ups.

DrChrono

Supports mobile-friendly healthcare claims processing.

eClinicalWorks (eCW)

Optimizes medical billing services.

NextGen Healthcare

Enhances HIPAA compliance and accuracy.

Allscripts

Streamlines complex claim submission workflows.

PracticeSuite

Improves claims support for doctors.

Clearinghouse & Claim Submission Portals

Change Healthcare

Facilitates fast claim submission.

Availity

Enhances payer connectivity for rejection follow-ups.

TriZetto (Gateway EDI)

Streamlines denial management.

Office Ally

Simplifies healthcare claims processing.

Waystar

Optimizes claim submission and tracking.

Emdeon

Supports efficient claim denial resolution.

Navicure

Improves claim rejections and follow-ups.

ClaimRemedi

Enhances denial management processes.

Why Choose Shivohm for Claims Management Support

We focus on accurate claims, clear follow-up, and clear communication, so your practice can rely on the process. That approach runs through the whole Shivohm team. Here is what you get.

Experienced Claims Support Professionals

A team skilled in claim submission and rejection follow-ups.

A Focus on Accuracy and Compliance

Careful handling of claim data, with the safeguards your practice requires agreed up front.

Strong Communication

Timely updates that keep your team informed and help patients trust the billing process.

Experience Across Healthcare Settings

Work across medical, dental, and specialty practices, with follow-up designed to help speed up reimbursement.

Clear Reporting and Claim Visibility

Regular reports on claim status and denial patterns, so you always know where claims stand and can fix the causes of repeat problems instead of only the symptoms.

Works Inside Your Existing Systems

We connect with the practice management software and clearinghouses you already use, so you can improve how claims are handled without changing your systems.

Book Your Free 30-Minute Claims Management Support Consultation

Ready to improve your healthcare claims processing? Talk with Shivohm's team about your claims process. In the consultation, we will:

Frequently Asked Questions About Claims Management Support Services

What does your claims management support service include?

We provide claim submission, rejection and denial follow-ups, denial management, claim status tracking, and reporting, with data protection agreed up front.

We review the reason for the rejection, correct the error, and resubmit, following up with the payer until the claim is accepted.

A rejection usually means the claim was not accepted because of an error, and it can be corrected and resubmitted. A denial means the payer processed the claim and refused payment, which may need an appeal.

Denial management is a core part of claims management support. We identify why claims are denied, correct errors, pursue appeals where appropriate, and report on denial patterns, so the causes can be fixed and revenue recovered.

Yes. Claims management covers the whole life of a claim, and AR and denial management is its dedicated sub-service for unpaid and denied claims. The two are designed to work together.

Claims contain protected health information, so requirements such as HIPAA apply. Before any data is shared, we discuss the safeguards and agreements your practice needs, and we handle claim data through secure processes.

It depends on your claim volume, your systems, and the payers you work with. We confirm a realistic timeline after discovery.

Yes. The service is built to handle claim submission and rejection follow-ups at higher volumes, and we scale the team as your volume grows.

The easiest ones work inside the software and clearinghouse you already use, so you do not have to change systems. We work with a range of platforms, listed above, and the right approach depends on yours.

The right option depends on your specialty, volume, and systems. Compare providers on experience with your payers, their rejection and denial process, reporting, integration, and data protection, using the checklist above.

Timely updates and clear resolutions on claims help patients understand their bills and keep their trust in your practice.

Cost depends on your claim volume, specialties, payer mix, the systems involved, and how much follow-up and reporting you need. We provide a clear estimate after we understand your practice, instead of a generic price.