Faster claims processing, lower rejection rates, and stronger cash flow through a structured dental RCM transformation.
Less manual data entry
Days Claim aging reduced from 90 days
Overall revenue growth achieved
They are growing multi-location dental healthcare provider managing high patient volumes across multiple offices. As operations expanded, the organization needed a more structured and scalable Revenue Cycle Management (RCM) system to improve billing efficiency, reduce claim denials, and strengthen financial visibility. The engagement focused on streamlining end-to-end RCM operations, improving insurance verification workflows, accelerating claim submissions, and reducing operational bottlenecks that were affecting revenue performance and cash flow consistency.
A proptech company operating a resident experience platform for multifamily property management. As the portfolio of branded deployments grew, per-tenant code forks, device fragmentation, and brittle vendor integrations slowed releases and raised maintenance overhead.
Staff were handling patient calls, insurance verification, and administrative work simultaneously, creating delays and inefficiencies.
Frequent claim rejections caused by incorrect documentation and delayed submissions impacted payment timelines.
Slow processing and unresolved rejections affected cash flow consistency and increased claim aging.
A structured RCM workflow was implemented across all offices to improve accuracy and operational efficiency.
Specialized teams managed eligibility checks, claim submissions, follow-ups, and payment posting.
Centralized processes using Dentrix PMS improved consistency and tracking.
Daily monitoring and streamlined processes ensured faster turnaround and no operational backlog.
Direct communication with insurance providers helped resolve issues quickly and reduce claim delays.
The complete billing cycle was streamlined from patient booking to payment collection.
Denial rates dropped from 15% to approximately 6–7%.
Claim aging improved from 90 days to 30 days.
Rejected claims reduced by 49% through better tracking and follow-ups.
Revenue increased by ~7%, while cash flow improved from 8.5¢ to 9.2¢ per dollar.
Let's collaborate to bring your vision to life. Our team of experts is ready to help you achieve your business goals with innovative solutions.
